Victory Inn Park Residency

During my stay, I visited the Reboot Bar at Victory Inn, which I later found out is a local bar. Unfortunately, the cashier's behavior was rude and disrespectful to me as a customer. I hope the management takes necessary steps to ensure that staff members of all entities under your establishment maintain a professional and respectful demeanor to protect the goodwill of your business.

Stayed for a few nights here when visiting Kerala. Great experience. Spacious room. Very well maintained. Great restaurant open for most of the day. Food was delicious. Staff very friendly and helpful. Would definitely stay here again.

Excellent and clean rooms..... Staff were very polite and friendly..... Location and services were amazing..... Prices were also very reasonable, and the scenary for photographs is also good with good lighting at night..... Highly recommend and everyone can book it without a second thought.....

The staff including the security guards was very helpful especially the manager who helped us with our stay . The rooms are comfortable and the food is good.

Stayed here for a few nights. Staff very helpful and friendly. Room was spotless. Food was fantastic. I would stay here again.

Water Shortage and Total Lack of Management Response - A Nightmare Stay!!||I've never been compelled to leave such a negative review, but my experience at this hotel has been nothing short of a disaster. We came for a wedding, planning a four-day stay with my elderly parents, my wife, and me. Unfortunately, the experience quickly turned into a nightmare due to severe water shortages and appalling management neglect.||On the first night, things seemed fine. However, on the second day, after returning to our rooms at around 10:30 pm, we discovered there was *no water* in either of our rooms. We informed the reception immediately and were assured that the issue would be resolved. We trusted them--what choice did we have? But to our shock and dismay, when we woke up the next morning at 5:00 am, there was still no water--neither hot nor cold.||The worst part? We had a *wedding* to attend, and our morning was completely derailed because of this. I went to the reception to find not a single staff member in sight. Only the gatekeeper was present, who did his best by calling someone to address the issue. Despite his efforts, it took over an hour to fix the situation--by then, our plans were in total disarray.||Imagine not being able to even freshen up before a wedding! My elderly parents were extremely distressed, and this unnecessary stress deeply soured what should have been a joyous occasion. The lack of basic water supply is unacceptable at any hotel, let alone one that should be prepared to handle guests attending a significant event like a wedding.||I still have two more days left at this place, and I dread what more can go wrong. I cannot emphasize enough how appalling this experience has been. There is a serious lack of management, accountability, and basic customer care. For anyone considering this hotel, I strongly urge you to think twice. This level of incompetence and disregard for guest well-being is truly unacceptable.

We stayed in their AC double room. The room was very neat and well maintained. They provide very good room service. The food and drinks were also commendable. The staff were very welcoming and helpful. The location is in the town itself, so travel was also convenient.

Good experience ....Excellent service, clean rooms.......