New Shahi Family Restaurant

New Shahi Family Restaurant is a famous and Old restaurant in Mira Bhayandar Road. It is located opp Old petrol pump Food quality is mind blowing Service is very quick. Restaurant Ambiance is ok. Food quality and quantity is justified to cost. Rates are reasonable Free open street parking available. Waiting 10-20 mins on the weekend. But it is justified. Must try Paneer/ chicken butter masala Highly Recommended

Extremely Disappointing Experience - Not Recommended I had a very unpleasant experience at this restaurant near Tunga Hospital in Mira Road. I was served chicken biryani that was cold, tasteless, and had a foul smell. When I brought this to the manager's attention, instead of addressing the issue seriously, he laughed and casually responded, "Aise hi aata hai" - which I found highly unprofessional and disrespectful. Despite taking only two bites, I was still charged the full amount. I politely requested a partial waiver given the poor quality of the food, but my request was denied. The staff was rude, lacked basic courtesy, and showed no concern for customer satisfaction. I strongly advise others to avoid this restaurant. It's not worth spending your hard-earned money for such substandard food and disrespectful service.

Better food as always only drawback is capsicum too big chunks in tawa bhaji which makes it unable to chew Crispy chicken is too gud. Dragon rice soft and nice

I'm extremely disappointed with my recent experience with this Restaurant. I've ordered from them several times in the past, but after this, I'll never be ordering again. To begin with, I placed an order for chicken crispy, chicken banjara kebab, and fried rice for home delivery. The order was supposed to arrive within an hour, but it didn't arrive until TWO HOURS later, and that too, despite it not being rush hour. By the time the food arrived, it was stone cold, and we had to reheat it before even attempting to eat. To make matters worse, the quality of the food was utterly unacceptable. The chicken banjara kebab was unbearably salty, and the chicken itself was not fresh. The chicken crispy was similarly inedible--so tough that none of us could chew it. Both dishes ended up in the trash. The fried rice tasted off and had a foul smell. I've never experienced such poor-quality food from this restaurant before, and I immediately called to express my concerns. Instead of understanding or apologizing for the issue, the person on the phone was rude and dismissive. Rather than acknowledging the subpar quality of the food, he arrogantly offered a refund for the chicken crispy. We told him we didn't need a refund, but simply wanted him to address the issues in their kitchen so no other customer would face the same problem. He ended the call abruptly, hanging up on us without any consideration. A few days later, when we tried to order again, the same person recognized our name, address and flat-out refused to deliver to our location, even though they had delivered to us numerous times before. When we offered to pick up the food ourselves, he arrogantly denied that as well, claiming that the restaurant was too "crowded." This was the third time we faced the same issue with no proper resolution. This experience has been a complete disaster, and it's clear that the restaurant and its staff are completely uninterested in maintaining any level of customer service or quality control. I cannot believe how rude, unprofessional, and unaccountable they have been. It's not just the food that is terrible; it's the entire attitude of the people working there. How can a restaurant continue to operate with such blatant disregard for their customers and the quality of what they serve. I wouldn't recommend this restaurant to anyone. If they can't even handle basic service and quality, there's no way they deserve your time or money. A complete letdown all around.

I visited New Shahi Family Restaurant in Mira Road for a family dinner, and it was an enjoyable experience. The restaurant has a warm, inviting atmosphere with ample space, making it perfect for families. The staff was friendly and attentive, ensuring we had a comfortable dining experience. We ordered a variety of dishes including butter chicken, naan, and some Chinese starters. The butter chicken was rich and flavorful, definitely one of the highlights of our meal. The food was served fresh and hot, which added to the overall satisfaction. The menu has a nice mix of North Indian and Mughlai dishes, so there's something for everyone. The prices were reasonable, and considering the quality of food and service, I felt it was good value for money. I would definitely recommend New Shahi Family Restaurant to anyone in the area looking for a family-friendly dining spot with great food.

Earlier, food used to be Tasty and Very good. But after some time.The food quality and quantity have Reduced drastically. Unseasoned food. Grilled sandwiches of very low portion and not grilled. is not good anymore

We visited this place and ordered for cheesy veg sandwich. The delivery time was long and finally when the sanwich arrived it only had some boiled potatoes and no other veggies at all. The taste was pathetic and when we complaint they didnt even bother to escalate and we just paid the bill and walked away without even eating it.

Amazing food quality as well as quantity. Very affordable. Good ambience. Tasty food. Overall a good experience. Go with family, friends etc