Marble Arch

"Absolutely phenomenal experience! From the moment I stepped into the lobby, I knew I was in for a treat. The staff were warm, welcoming, and went above and beyond to make sure my stay was nothing short of perfect. The rooms were immaculately clean, stylishly decorated, and offered breathtaking views. The amenities were top-tier - fantastic fitness center, relaxing spa, and mouthwatering dining options. The location was unbeatable, with easy access to local attractions and public transport. What truly set this hotel apart, though, was the attention to detail and genuine care shown by every single member of staff. I'll be dreaming about this stay for years to come and can't wait to return. 10/10 would highly recommend to anyone looking for a luxurious and unforgettable experience!"

Went here recently on a dinner date. The palace is always so stunning. We were able to enjoy a couple of strolls in the garden before and after our meal. While most of the food was great, the service was fairly slow but definitely courteous. The food also took really long to arrive. Even the candle on our table wasn't lit. We ordered a bottle of wine but didn't get any bar nibbles to go with it. There was just a basket of lousy papad and green chutney. You'd expect a place like this to offer something to munch on while drinking. This is what we ordered: 1. Bhatti ka Paneer Tikka (4/5) - soft succulent paneer cubes cooked perfectly, just lacked seasoning. 2. Mathania Gosht Seekh (4/5) - beautiful kebabs and great quantity too! 3. Vegetable Wok Fried Rice (2/5) - really dry and mostly unflavorful. I didn't enjoy it! 4. Exotic Vegetables tossed in Chilli Bean Sauce (2/5) - let down here too! Didn't enjoy eating it at all. 5. Palace Chicken Curry (5/5) - just perfect! 6. Garlic Naan (5/5) - perfectly crisp just like we requested. 7. Kesari Rasmalai (5/5) - perfectly balanced sweetness and super spongy. 8. Jeypore Martini (5/5) - loved my cocktail!

We went there for our anniversary dinner. Everything is great about the place!!

"Absolutely phenomenal experience! From the moment I stepped into the lobby, I knew I was in for a treat. The staff were warm, welcoming, and went above and beyond to make sure my stay was nothing short of perfect. The rooms were immaculately clean, stylishly decorated, and offered breathtaking views. The amenities were top-tier - fantastic fitness center, relaxing spa, and mouthwatering dining options.

Had a great stay! The staff was very friendly and helpful throughout. The room was clean, comfortable, and well-equipped. Loved the quick room service and smooth check-in process. Facilities like Wi-Fi, hot water, and housekeeping were all on point. Highly recommended!

Horrible Service The palace is breathtaking--such a beautiful place with a lot of charm and history. But sadly, the experience was let down by the staff. From the general manager down, the attitude was rude and dismissive. When we gave honest feedback, instead of taking it constructively, they acted like we were making things up and even asked for "proof"--which felt really off. We mentioned that the pasta was undercooked, and instead of just fixing it or acknowledging the concern, the staff insisted that's how it's meant to be. It felt more like an argument than customer service. It's disappointing because I've stayed at other Taj properties, especially around NCR, and the teams there have always been super professional, polite, and genuinely care about guests. This place, sadly, doesn't live up to that standard. Hope the higher-ups take notice before it gets worse.

Beautiful place, staff courteous, service excellent, average food, limited choice of menu though good enough. Had a wonderful time and will keep the memories for long. Worth the money spent for those looking for a good time along-with food rather only good food.

Delicious food, warm ambiance, fast service. Every bite was flavorful. Perfect for family dinners or date nights. Highly recommended!