Quality Inn Sabari Grand

The hall is good for only small functions and not suitable for 100+. The function we attended was marriage reception and it's too congested. Dinning hall they have 2 and each accomodate 30 at a time. It's small for marriage reception. I recommend this hall for smaller functions and it's good. Car Parking they have few but nearby road has some private parking space but not associated with the hotel.

The hotel appears appealing from the outside, but the experience inside was disappointing. I called room service and the reception 10-15 times without any response. Unfortunately, I had to find another hotel since but they were all fully booked and I had no choice to stay back there but the poor experience forced me to leave. I recommend avoiding this hotel if possible. A special thank you to Bhuana, who made a great effort to assist me on her own, but the lack of support made it difficult for her to manage. The hotel management should ensure that all staff receive proper training in hospitality like she has and the worst part is no senior management was available.

Recently I attended a conference organised at his hotel. It was reported that management of the hotel is changing hands and as such the standard of service was not at the expected level as staff were agitating. Catering was as such outsourced. Facilities were of medium standard.

Prime location, good hall, but it's too congested for even a birthday party, and dining hall was not even fitted with washing, no chairs , even elders have to stand and eat, even though it's buffet menu, still they should have place atleast for the elders to sit. Otherwise it's ok for a crowd of 100.

Attitude of chefs and waiters needs to be improved a lot. Unhygienic restroom Inadequate tables in restaurants and the attention towards guests is nil Enjoys making guests to be drenched in rain inside restaurant only to enjoy their selected menus Takes 50 in cash without receipts for take away breakfast

I stayed at your hotel recently and was really looking forward to trying out the food court. Sadly, the menu was pretty limited, The food itself was also a letdown, and the service was pretty poor. I tried to speak with the manager, but they weren't around. Hope you can work on improving things for the next guests.

Dear [Hotel Owners/Management], I hope this email finds you well. I am writing to bring to your attention an extremely disappointing and concerning experience I had during my recent stay at your property on January 7-8, 2025. As a frequent traveler who handles sales and marketing responsibilities across India, I have stayed in countless hotels, and I expect a certain standard of professionalism and hospitality. Unfortunately, my experience at your hotel was far from acceptable. Incident Details 1. Initial Check-In Issues: * My day started early at 4 AM in Delhi, followed by a packed schedule in Chennai. By 10 PM, my team had confirmed a booking at your hotel, and I arrived exhausted. * Despite being extremely tired, I was only handed my room key at 10:30 PM after checking in at 10 PM. * Upon reaching Room 554, I found that my key card did not work. After returning to the reception for assistance and revalidating the key, I tried again unsuccessfully. 2. Disturbance at Room 554: * A housekeeping staff member attempted to assist but was also unsuccessful. * Moments later, a guest occupying Room 554 opened the door and shouted at me, understandably upset. It was clear that the reception team had issued me the key to an already occupied room. 3. New Room Allocation (Room 417): * I was eventually given Room 417 and entered around 11/11:15 PM. Exhausted, I quickly changed and went to sleep. * Privacy Breach: Around midnight, someone forcefully opened my door by knocking off the door chain. The individual entered with luggage and only left after I woke up startled and questioned him. * Following this, I received a call on my mobile (as the intercom was not working) asking for my room number. Due to my extreme fatigue, I did not escalate the matter further at the time. 4. Lack of Accountability: * The next morning, I left for work at 10:15 AM and returned around 9:20 PM. I requested to meet the General Manager to address my concerns. The reception team assured me that he would meet me, but after waiting 15 minutes, he failed to show up. Key Issues Identified 1. Mismanagement of Room Allocations: * Issuing keys to an occupied room is a severe lapse in protocol and a breach of both security and privacy. 2. Security Concerns: * A stranger entering my room at midnight raises alarming questions about your hotel's safety measures. 3. Poor Room Preparation: * The room allocated to me was unprepared, and even basic amenities like the intercom were not functional. 4. Lack of Customer Service: * No staff member offered to escort me to my room during check-in. * The General Manager's failure to address my concerns shows a lack of accountability and respect for guests. Conclusion Given the severity of these issues, I am left with no choice but to conclude that I cannot recommend or return to your hotel. The lack of courtesy, professionalism, and basic operational standards is unacceptable for a hotel of your standing. I urge you to take immediate steps to address these lapses in service and ensure such incidents do not happen to future guests. I look forward to hearing about the corrective actions your team plans to take regarding this matter. Regards Sandeep

My recent stay at Quality Inn Sabari Grand was deeply disappointing. Despite repeated requests over three days to restaurant staff, the chef, reception, and even the manager, vegetarian and non-vegetarian dishes remained unlabeled, a serious concern for dietary restrictions. Adding to the frustration, my room, which I specifically requested to be cleaned by 8:30 am, was still untouched at 4 pm. This led to an unprofessional argument between the manager and housekeeping staff. Further evidence of neglect included used towels left on a 3rd-floor sofa and leftover room service trays left outside rooms overnight. The hotel appears to be staffed entirely by new personnel, resulting in service that falls far short of what's expected for the price and the hotel's advertised star rating. Overall, the experience did not reflect the quality promised.