New Mamta Sweets

Rating: I recently visited New Mamta Sweets Sitarganj and was extremely disappointed with their service. I was shocked to find out that they charge extra money for sitting beyond 40-45 minutes, which means if you don't finish your food within that time frame, you're essentially forced to eat it quickly. This might make sense for a small meal, but what if you've ordered a large amount of food? Are customers expected to rush through it? What's worse is that these terms and conditions are buried at the bottom of the last page of the menu in tiny print, making it nearly impossible to notice. None of the staff members informed us about this policy either. It wasn't until we had exceeded the time limit that a staff member casually mentioned that we would be charged extra for staying longer. We quickly finished our food and went to settle the bill, only to find an additional charge of over 1000 for the extra sitting time. When we raised our concerns, the staff member admitted it was his mistake for not informing us earlier. However, when we approached the owner to discuss the matter, instead of apologizing, he blamed us and was extremely rude. This kind of behavior is unacceptable, and it completely ruined what should have been a pleasant dining experience. I do not recommend this place unless you want to be treated poorly and overcharged for your meal.

Disappointed with New Mamta Sweets Sitarganj. They charge extra if you sit longer than 40-45 minutes, which is absurd, especially if you've ordered a lot of food. This policy is hidden in small print at the bottom of the menu, and no one informed us. We were hit with an extra 1000+ charge for staying longer. The staff admitted it was their mistake, but the owner was rude and blamed us instead of apologizing. Not recommended.

Rating: Unhappy with my visit to New Mamta Sweets Sitarganj. They unexpectedly charged us extra for sitting longer than 40-45 minutes, which wasn't clearly communicated. The policy was hidden in small print at the end of the menu, and we were only informed after the time had passed. Despite admitting their mistake, the staff charged us 1000+ extra. The owner was dismissive and rude when we raised the issue. Would not recommend.

Third class chef and third class quality food Totally worthless i dont recommended this place. I've never eaten so much bad food in my entire life

Food quality worst then a road side vendor. Price is too high like Bikanerwala and Haldiram.

Ambience is very good

Food is very tasty and the service is also good

Good food